Information We Collect
We collect information in the following ways:
- Information you provide directly — when you submit our contact form, we collect your name, email address, phone number, the service you're enquiring about, and any project details you share.
- Communication records — if you contact us via WhatsApp, phone, or email, we retain that correspondence to manage our working relationship with you.
- Automatically collected information — standard technical data such as browser type, device type, and general usage patterns, if analytics tools are active on this site (see "Third-Party Services" below).
We do not knowingly collect sensitive personal information such as financial account numbers, government ID numbers, or health information through this website.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiry and discuss your project
- Prepare quotes, proposals, and project timelines
- Deliver, support, and maintain work we've been engaged to build
- Send project-related updates or, where relevant, occasional updates about our services
- Improve this website and how we present our work
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
Our contact form is processed through Google Apps Script, which means form submissions pass through Google's infrastructure before reaching our inbox. Depending on what we've enabled on this site at any given time, we may also use:
- Google Analytics / Google Search Console — to understand how visitors use this website
- WhatsApp Business — for direct enquiries initiated through our WhatsApp button
- Payment gateways (Razorpay, Stripe, PayPal, or similar) — only for e-commerce projects we build for clients, and only within the client's own store, not on this website
Each of these services has its own privacy policy governing how it handles data. We encourage you to review them directly if you'd like more detail on their specific practices.
Data Storage & Security
We take reasonable technical and organisational measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Information submitted through our contact form is stored in our email and internal records for as long as reasonably necessary to manage our relationship with you, or as required by law.
Cookies
This website may use cookies or similar technologies — small files stored on your device — to support basic functionality and, if enabled, analytics. You can disable cookies through your browser settings; doing so may affect some site functionality but will not prevent you from browsing or contacting us.
Your Rights
You have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, where we're not otherwise required to retain it (e.g., for an active or completed project)
- Opt out of any non-essential communications from us at any time
To exercise any of these rights, contact us using the details at the bottom of this page.
Children's Privacy
This website and our services are intended for business owners and adults engaging our services professionally. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, reach out:
Puducherry, India